Pawzitively Furbulous Luxury Pet Care

• 48+ hours notice: Free cancellation
• 24-48 hours notice: 50% cancellation fee
• Less than 24 hours/No-show: Full service fee charged
• Rescheduling requires 48 hours notice

• Payment due at time of service
• We accept credit cards, debit cards, PayPal, and Square
• Prices subject to change based on pet condition and services
• Severely matted coats incur additional fees
• No refunds for cancellations within 24 hours

Behavioral Issues: We may stop grooming if your pet becomes aggressive or uncontrollable. Additional fees may apply. Owner responsible for pet behavior.

Senior Dogs (12+): Grooming is at owner's risk. Veterinary health check recommended. Owner assumes full liability for health complications.

Medical Conditions: Owner must disclose all health issues. We reserve the right to refuse service if pet's health is at risk. Owner liable for health-related complications.

Right to Refuse Service: We may refuse grooming if pet is aggressive, has undisclosed health issues, or has untreated parasites/infectious diseases. No refund issued for refused services.

Matting: Severely matted coats require additional time and fees. Matting removal may cause skin irritation; owner assumes this risk.

• By booking, you assume all risks related to grooming (cuts, skin irritation, allergic reactions, stress-related issues)
• Groomers take reasonable care but cannot guarantee zero risk
• We are not liable for injuries caused by pet behavior or pre-existing medical conditions
• We are not liable for website errors, downtime, or third-party services

• Do not use bots, automated tools, or unauthorized access
• Do not engage in unlawful, harassing, or abusive behavior
• Do not spam or share false information
• We are not liable for website errors or downtime
• All website content (text, images, logos) is owned by Pawzitively Furbulous and cannot be reproduced without permission

• We may photograph your pet for quality assurance and staff training
• Photos will not be shared publicly without your written consent
• Photos are stored securely for service records

• You are responsible for account confidentiality
• Provide accurate information
• We reserve the right to suspend accounts for violating these terms

• Disputes governed by New York state law
• Disputes may be resolved in small claims court in New York County

• We may update these Terms and Conditions at any time
• Changes are effective immediately
• Your continued use indicates acceptance

Email: shoppawzitively@gmail.com
Phone: 917-382-2412
Address: 550 W 45th St, New York, NY 10036

By booking or using our services, you agree to these Terms and Conditions.